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Enterprise Featured Article

November 06, 2008

YouMail Announces New Voicemail Transcription Services


Tired of pressing one on your cell phone to see who called you? Instead of checking voicemail, YouMail subscribers can now add upon their service with the new voicemail transcription service.


 
YouMail is a free, customizable voicemail application for mobile phones that enables consumers to have complete control over managing and customizing voicemail on their phone and online. YouMail’s features are:
 
  • YouSee: Get voicemail on your mobile phone, in an e-mail or SMS
  • YouGreet: Customized voicemail greetings or choose greetings from YouMail’s gallery
  • YouIdentify: Helps you identify callers whether they’ve left a message or not
  • YouManage: Choose how you handle your messages: by phone, e-mail, or text
  • YouBlock: Decide who reaches you and ditch unwanted callers
 
Now, the expanded package features an opt-in transcription service that provides YouMail customers the ability to have human transcribed voicemail or automated transcriptions via SMS or email. 
 
“We’re committed to providing our users with the most innovative mobile voicemail service,” said Alex Quilici, CEO of YouMail. “That’s why we are thrilled to offer our users the option to read their voicemail, helping them save time and letting them access their voicemail when it would otherwise be inconvenient.”
 
Below is a breakdown of YouMail’s new transcription service and monthly pricing options:
 
  • $3.99 Read-It Text: High-quality transcription sent as a single SMS. Designed for users without smart phones to quickly decide what a voicemail is about and whether or not to retrieve it. This option provides 50 transcribed messages per month.
  • $6.99 Read-It Select: High-quality transcription delivered as an email. Designed for users with smart phones to avoid dialing your voicemail to receive messages. This option provides 50 transcribed messages per month.
  • $9.99 Read-It Text Unlimited: High-quality transcription that fits in a single SMS. Designed for users without smart phones who receive a lot of voicemail. This option provides unlimited transcribed SMS messages per month.
  • $17.99 Read-It Select Unlimited: High-quality transcription delivered as an email. Designed for users with smart phones who receive a lot of voicemail. This option provides unlimited transcribed e-mail messages per month.
 
Customers of YouMail’s recent partnerships with IMMIX Wireless, a Pennsylvania wireless carrier, and SmartCall, LLC dba iSmart Mobile, a wireless carrier in Bozeman, Montana will now receive YouMail as their primary voicemail service, enabling them to have more control of their voicemail free of charge with the option to purchase the transcription service directly from each carrier respectively.
 
YouMail has also partnered Crazy Calls, an answering machine message provider that allows users a fun way to customize their mobile voicemail greetings. A fee of $1.99 per greeting applies.
 
YouMail, Inc., founded in 2007, is headquartered in Aliso Viejo, CA (News - Alert). The company is backed by Vantage Point Venture Partners and Tech Coast Angels.

Jessica Kostek is a channel editor for TMCnet, covering VoIP, CRM, call center and wireless technologies. To read more of Jessica’s articles, please visit her columnist page.